Hat Exchange Policy 

SIZING ISSUES: Amy Dyan's hats have an adjustable inner band. Before exchanging a hat due to sizing issues, please make sure to adjust the hat for correct fit. See sizing video below.

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We are happy to provide an exchange for items returned in brand new, unused and resell-able condition within 7 days of purchase (shipping charges are not eligible for exchanges). A $20.00 restocking fee will be subtracted from the exchange of a product. Customer is responsible for return shipping fees. Items must be in new condition in order to be eligible for an exchange.

 

PLEASE DOUBLE CHECK THE FOLLOWING TO ENSURE YOU GET YOUR EXCHANGE COMPLETED

- Hat is in new, resalable condition (no makeup, wear marks, etc)

- All original tags are included

- Original packaging is used for the return

- Exchange is shipped within 7 days of the delivery date

 

HOW TO MEASURE YOUR SIZE

1. Use a textile measuring tape (or string) to measure the distance around your head crossing through the center part of the back of your head + the forehead just above the eyebrow. The tape should be level with the ground.

2. Check the measurement of the tape wrapped around your head. Hat sizing is in cm. If you are in-between sizes, we suggest sizing up + adjusting your hat accordingly.

 

Size Chart:

S/M (55cm to 57cm)

M/L (57cm to 59cm)

XL (59cm to 61cm)

 

HOW TO RESHAPE A FELT HAT WITH A STEAMER

1. Steam the area of your hat that needs to be reshaped.

2. Make sure you can feel the material soften slightly.

3. Use your hands to push out the dents + straighten the brim.

4. Let the hat cool.

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ALL ART IS FINAL SALE.